Privacy Policy

Last updated: July 22, 2026

bHop ("we", "our", "us") cares about your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using bHop, you agree to the collection and use of information as described in this Policy.

1. Information We Collect

• Account info: Phone number, email address, location, and preferences.
• Your info: Name, age, height, gender, pronouns, sexual orientation, relationship goals, family goals, child status, religion, political orientation, ethnicity, education level, school, job title, workplace, hometown, lifestyle/substance usage.
• Profile content: Questionnaires, date suggestions, prompts, captions, photos, videos, and voice recordings.
• Usage data: Log data, device information (such as device model and operating-system version), IP address, and crash and diagnostic reports (see Section 9).
• Communications: Messages you send and receive, reports, and feedback you submit.
• Safety filters you set up: Phone numbers you add to your in-app block list and words you add to your hidden-words list. Blocked numbers are used only to prevent matching between you and the person using that number — they are never used to contact anyone, and adding a number does not notify its owner.
• Activity data: When you last used the app. Your matches may see limited activity signals, such as a recent-activity indicator and, for scheduling dates, your availability.
• Event participation: Events you plan to attend, RSVP and check-in records (including when you checked in at a venue), your attendee-list choices and connection decisions, reward redemptions, and event reports (see Section 4).
• Video calls: Video calls are recorded on participants' devices for safety, and uploaded to us only if a participant reports the call (see Section 3).

2. Photo Verification & Biometric Information

bHop offers an optional photo-verification feature that lets you earn a verified badge by confirming you are a real person who matches your profile photos. This feature is entirely opt-in: it only runs when you choose to start it, and only after you give your express consent on the in-app disclosure screen.

What happens when you verify: you take a short video selfie guided by an on-screen face challenge. The selfie is streamed securely to Amazon Web Services (AWS) Rekognition, our verification service provider, which (a) confirms the selfie is of a live person rather than a photo or recording, and (b) compares a single frame of the selfie against your profile photos to check that they show the same person. This processing may involve the creation of transient facial measurements ("facial geometry"), which is considered biometric information in some jurisdictions.

What we store — and what we don't: we do not store your selfie video, any selfie images, or any facial geometry, template, or faceprint. The selfie and any facial measurements derived from it exist only in temporary memory while the check runs and are permanently discarded when the check completes — in every case within minutes of your verification attempt. This is our biometric retention-and-destruction schedule. The only records we keep are non-biometric: which of your photos were verified and when, and a log of your verification attempts and their outcomes (used to limit repeat attempts and review abuse).

How it's used: your selfie is used solely to perform the verification you requested. It is never used for advertising, never shared with other users, never sold, and never used to identify you in any other context. AWS processes it as our service provider under confidentiality obligations.

Your choices: verification is never required to use bHop. If you delete a verified photo, its verified status is removed with it. Verification records are deleted with your account as described in Section 10. Questions about this feature can be sent to info@blindsparksgroup.com.

3. Video Call Recording

To keep video dates safe and give our safety team reliable evidence when something goes wrong, every video call on bHop is recorded. Recording is a condition of using the video call feature and cannot be turned off. A notice is shown before every call, and you consent by choosing "Agree and Join." If you do not consent, do not join video calls.

How it works: recordings are made on the participants' own devices — your device records the other participant's video together with your own microphone audio, and their device does the same in reverse. Recordings stay on the device that made them and are not transmitted to us unless a report is filed.

If a call is reported: when either participant reports the call, the recordings of that call are uploaded to us automatically from both participants' devices — including from your device if the other participant is the one who reports. Uploaded recordings are used solely by our safety team to review the report and enforce our rules. They are never used for advertising, never shared with other users, and are disclosed outside bHop only as described in Section 6 (for example, to law enforcement where required by law).

Deletion: if no report is filed, recordings are deleted from the device automatically about 12 hours after the call — if the device is offline at that time, as soon as it next connects, and in every case within 7 days. Recordings uploaded as part of a report are kept while the report is reviewed and deleted no later than 90 days after the report is resolved (see Section 10).

4. Events, Check-In & Attendee Lists

bHop lets you discover and attend real-world events hosted at partner venues. When you use events, we collect your RSVP ("I plan to go"), a check-in record when you arrive (the event, date, and time), your attendee-list choices and connection decisions, and any event rewards you redeem. If you check in through the app, your device may include its approximate location with the check-in so we can confirm you are near the venue; we keep only a near-or-far indication, not your coordinates. You can also report a problem with an event; event reports include the details you choose to provide and are reviewed by our team.

What event organizers receive: when you plan to attend or check in to an event, we share limited attendance information with that event's organizer and venue staff so they can manage entry and capacity: your first name, your RSVP status, and the times you planned and checked in. Door staff see your first name when they scan your entry code, and organizers can download a door list containing this same information for their event. We never share your contact information, photos, or any other profile details with organizers; messages organizers send you are relayed through bHop, so organizers do not receive your phone number or email address.

Organizers are independent businesses: event organizers and venues are not bHop service providers. Attendance information they receive — including door lists they download — is retained and used under their own privacy practices, which we do not control.

Attendee lists are opt-in: after an event, attendees who checked in can choose to appear on that event's attendee list. If you opt in, other checked-in attendees who also opted in can view your profile — the same profile other users see when browsing — for a limited time after the event; visibility is reciprocal — you appear only while you can also look. If you and another attendee both choose to connect, you each become visible to the other as a contact, including the full profile you share with matches and the name of the event where you met. You can opt out at any time, which also withdraws any connection choices you have made that are still pending.

What other users see: before and during an event, other users see only aggregate numbers (such as how many people plan to attend) — never who. Public event pages on our website contain no information about you.

5. How We Use Your Information

• To create and maintain your account.
• To match you with other users and operate core app features.
• To improve safety and moderate content, including automated screening: messages are automatically checked as they are sent (prohibited content may be blocked or removed), and uploaded photos are automatically screened for nudity and other prohibited imagery — screening results may hide a photo or show it blurred to users who browse with content filters on. In addition, when a user submits a report, our safety team may review relevant communications — including the message history between the two users involved — to investigate the report and enforce our rules.
• To diagnose and fix crashes and technical problems, using a crash-reporting service that collects device and diagnostic information when the app malfunctions. Crash reports are not linked to your identity, and we do not use behavioral-analytics or advertising tools (see Section 9).
• To keep accounts secure and prevent fraud and abuse — for example, when you sign up we check your phone number's line type with our communications provider so that temporary or internet-based (VoIP) numbers cannot be used to create accounts.
• To operate events you choose to attend — managing your RSVP and check-in, showing aggregate planning counts, delivering event rewards, sending event reminders and updates, and relaying messages from event organizers (organizers never receive your contact information).
• To send service-related messages, including two-factor authentication (2FA) codes via SMS.
• To send push notifications for app activity such as new matches, likes, messages, confirmations, reminders, and requests. You may manage push notification preferences in your device settings.

6. Sharing & Disclosure

We do not sell your personal data. We may share limited data with:

• Service providers who host and operate the Service on our behalf — primarily Amazon Web Services, which provides our hosting, photo and media storage, photo verification (see Section 2), video calls, messaging, and SMS and email delivery. Service providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.
• Event organizers and venues: when you plan to attend or check in to an event, that event's organizer and venue staff receive your first name, RSVP status, and the times you planned and checked in, so they can manage entry and capacity (see Section 4). Organizers are independent businesses, and the attendance information they receive is subject to their own privacy practices.
• Google, in two limited ways: crash reports are processed by Firebase Crashlytics (a Google service acting as our service provider) as described in Section 9, and content Google serves for us — maps in our Android app (Google Maps) and fonts on our website (Google Fonts) — is delivered directly from Google's servers, which receive the device requests (including IP address) needed to display it.
• Law enforcement or government authorities if required by law, legal process, or to protect the safety of our users or the public.
• A successor company in the event of a merger, acquisition, or sale of assets. You will be notified if such a transfer occurs and if your data will become subject to a different privacy policy.

7. Your Choices & Rights

• You may access, update, or delete your personal data in-app or by contacting us at info@blindsparksgroup.com. Video call recording cannot be disabled while using video calls; if you do not consent, do not use the video call feature (see Section 3).
• You may opt out of SMS messages at any time by replying STOP to any message from our service number.
• You may manage push notification preferences at any time through your device settings.
• Crash reports contain no account identifiers (see Section 9). If you have questions about diagnostic data, contact us at info@blindsparksgroup.com.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you, and how we use and share it. The categories of third parties to which we disclose personal data include the service providers and crash-reporting provider described in Section 6 and, if you attend events, event organizers and venues as described in Section 4.
• Right to Delete: You may request that we delete your personal data, subject to certain exceptions.
• Right to Opt Out: You have the right to opt out of the sale or sharing of your personal data. We do not sell your personal data, and we do not share it for cross-context behavioral advertising — we use no behavioral-analytics or advertising tools. (Providing attendance information to an event's organizer when you choose to attend their event is a disclosure you direct, described in Section 4 — it is not a sale of your data.) If you nonetheless wish to submit an opt-out request, contact us at info@blindsparksgroup.com with the subject line "Do Not Sell or Share My Personal Information."
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Sensitive personal information: some of the information you choose to provide (for example religion, ethnicity, sexual orientation, and lifestyle answers) is "sensitive personal information" under California law. We use it only to operate the features you request — matching and displaying your profile as you configure it — and never to infer characteristics for advertising or any other secondary purpose. You can control the visibility of these fields in your profile settings.

To submit a CCPA request, contact us at info@blindsparksgroup.com. We will respond within 45 days as required by law.

9. Analytics, Crash Reports & Cookies

No tracking or behavioral analytics. Our website does not use cookies, advertising trackers, or analytics tools, and our apps contain no behavioral-analytics or advertising SDKs. The apps keep you signed in using secure tokens stored on your device, not cookies.

Crash reports. To keep the apps reliable, release versions include a crash-reporting service, Firebase Crashlytics (provided by Google as our service provider). When the app crashes or malfunctions, it automatically sends a technical report containing your device model, operating-system version, app version, a randomly generated installation identifier, and the technical details of the failure. We configure crash reporting so that reports are not linked to your name, phone number, or account, and crash data is never used for advertising or profiling.

Content served by Google. Maps in our Android app are displayed using Google Maps, and our website loads fonts from Google Fonts. Serving this content transmits your device's request, including its IP address, to Google.

10. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove or anonymize your data within 90 days, unless we are required to retain it for legal reasons or to prevent fraud or abuse.

You can delete your account at any time in the app (My Profile → Delete Profile) or, if you no longer have access to the app, by following the steps at bhopdating.com/delete-account.

If your account has an unresolved report at the time of deletion, relevant data may be retained until the review is complete, and in no case longer than 90 days from the date of the deletion request.

If your account was suspended or banned for violating our Terms of Service, we retain an irreversible cryptographic hash of the phone number used on the account after your other data is deleted, solely to prevent new accounts from being created for the duration of the suspension. For permanent bans this record is kept indefinitely. It cannot be reversed to reveal your phone number and is not used for any other purpose.

Video call recordings remain on participants' devices and are deleted automatically as described in Section 3. Recordings uploaded as part of a report are retained while the report is under review and deleted no later than 90 days after the report is resolved.

Event attendance records (RSVPs, check-ins, attendee-list choices, and reward redemptions) are retained while your account is active and deleted or anonymized with your account as described above. Door lists that event organizers have downloaded are retained under the organizer's own policies (see Section 4).

Biometric information processed during photo verification is never stored; see Section 2 for the verification retention-and-destruction schedule.

11. Security

We use industry-standard security practices to protect your personal data from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately.

12. Children

bHop is intended for users 18 years of age and older. We do not knowingly collect personal data from anyone under 18. If you believe a minor has created an account or used the Service, please report them in-app or contact us at info@blindsparksgroup.com and we will promptly investigate and delete any data associated with the account.

13. International Users

bHop is operated in the United States. If you access the Service from outside the United States, your data will be transferred to and processed in the United States. By using the Service, you consent to this transfer. We apply appropriate safeguards in compliance with applicable laws.

14. Changes to This Policy

We may update this Policy from time to time. When we do, we will post the updated version here and update the "Last updated" date. Significant changes may be communicated via in-app notice. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: info@blindsparksgroup.com